Crisis Management Online

Learn to handle any crisis that comes your way, whether it’s a product recall, natural disaster, internally caused incident, or supplier or distribution crisis. Our scenario-based course uses industry best practices to help you develop an effective and compliant crisis response plan that works best for your product and business.

This crisis management training is critical for anyone in the food industry who is responsible for managing crisis situations, developing the crisis management program, or supervising corrective actions.

After completing Crisis Management Online, you will know how to:

• Identify potential crisis events and related risks
• Establish a crisis management team (CMT) and assign appropriate responsibilities
• Conduct risk assessment for potential crises
• Prioritize likely events
• Identify severity of consequences
• Develop a flow diagram
• Establish actionable items and assign responsibilities
• Establish communication requirements and assign responsibilities
• Identify response partners
• Define how the end of a crisis will be determined
• Develop contingency plans for high-probability, high-risk events
• Confirm readiness with routine plan maintenance